Merchant help > Creating and managing your account

Account user permissions

The account with the email address that you used to register for Amazon Pay has administrator privileges. The user holding this account, also called the account manager, can access all account tools and features. The account manager might want to provide access to others who are involved in the management of your business. For example, the account manager might want a co-owner or employee to manage inventory or handle shipping confirmations. To add users or to adjust user permissions, use the User Permissions feature.


Granting User Permissions in Seller Central length: 2:50

Invitation model

Seller Central uses an invitation model to manage user accounts.

  • First, the account manager invites users to create an account on Seller Central to access your storefront.
  • Next, the account manager (also called the account administrator) configures the permissions for that user.

By inviting users into the system and then configuring their permissions, you are assured that the appropriate user accounts are linked to the right owners, and that the correct permissions apply to the intended users.

Invitation process

After setting up the initial Amazon Pay account, the account manager then compiles a list of people who can access the system, and determines the respective rights for those users.

At this point, the account manager is ready to invite new users to Seller Central. This invitation process takes four steps:

  1. The account manager sends an email invitation to each user that contains a link to Seller Central.
  2. The user clicks the link, provides an email address and password, and then reaches a page containing access to a unique confirmation code.
  3. The user sends the confirmation code to the account manager, who establishes the account.
  4. The account manager validates the confirmation code that was provided by the user against the code shown in Seller Central that was used to establish the account.

After the invitation process is complete, the user has a username and password to access the system.

Note: The username and password are combined to identify a unique user account. For example, + password1 and + password2 are different user accounts.

Editing a user account

  1. Click Settings, and then click User Permissions.
  2. On the User Permissions page, click Edit next to the account that you want to change.
  3. On the Add or Edit User page, click the button next to each tool that you want to allow the user to access.
  4. When you are finished, click Continue.