How Amazon Pay Works

More than a
checkout button

With online payment services, support, and a checkout experience recognized by hundreds of millions of Amazon shoppers around the globe, Amazon Pay offers businesses so much more than meets the eye.
solutions

How Amazon Pay Works for Your Business and Your Customers

Online payment

Web

Amazon Pay works seamlessly with your site, offering easy integration and support as needed. It’s also where Amazon customers manage their payments on Amazon.com
Mobile payment

Mobile

Amazon Pay is optimized for mobile, so shoppers can check out right from their device.
Voice payment

Voice

With Amazon Pay for Alexa Skills shopping can be even more convenient for your customers. Just ask Alexa.
BENEFITS

Something for everyone

For your customer

  • Fast and easy checkout
  • Secure checkout keeps personal information safe and sound
  • Qualified purchases protected with our Amazon Pay A-to-z Guarantee1
  • One account works for tens of thousands of sites
  • Buy or donate with your voice

For you

  • Can help increase conversions2
  • Can help reduce cart abandonment3
  • A checkout that hundreds of millions of Amazon customers know and trust
  • Seamless checkout across multiple channels
  • Voice commerce to keep customers engaged

Checkout in action

The Amazon Pay checkout experience is optimized for both web and mobile.

Learn more
Merchant website

Optimize your checkout or donation experience with a secure online payment option that hundreds of millions of Amazon customers know and trust.

TRANSACTION TYPES

One solution for many business models


Description: Immediately charge the customer after they have placed their order
Example: Purchase of item that is shipped on the same day, delivery of a digital good that can be downloaded

Description: Capture payment from the customer when a specific milestone is met
Example: Pre-order, backorder, order online pick up in store

Description: Spread the total payment amount for the order across multiple individual payments
Example: Built-to-order items requiring a partial payment upfront; An order to be sent in multiple shipments

Description: Handle repeating payments with the flexibility to charge a fixed or variable amount as often as needed by your business
Example: Monthly membership, subscription with variable amounts or varied frequency, pay per use

Description: Initiate a one-time payment along with a subscription
Example: Sell a product with a subscription for re-fills

Description: Issue full or partial refunds against previously captured funds
Example: Voided transaction, return of goods/services, partial order fulfilment

Featured content

Insights and updates

Merchant TESTIMONIAL

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Amazon Pay explained


Amazon Pay is a service offered to Amazon customers, and you are enabled to use it wherever you see it — whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com or using Amazon Pay on Alexa. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

If you have an Amazon account, you are ready to start using Amazon Pay wherever you see the Amazon Pay button. No additional registration is necessary, which means you don’t need to create a new account or remember old passwords. Amazon Pay simply uses the information and payment methods stored in your Amazon account. That also includes your address book, so you’ll always have Grandmom’s address handy no matter where you shop.

Amazon Pay is the way to check out quickly and securely online, and your eligible purchases of physical goods are protected by our A-to-z Guarantee. Breeze through checkout using the information already stored in your Amazon account, or use Alexa and pay by voice and check on order status. In addition, Amazon Pay Deals brings you featured offers especially for Amazon Pay customers. You can visit our Deals page to discover the latest offers, and subscribe to our newsletter to get Amazon Pay Deals delivered directly to your inbox once a month.

Go to pay.amazon.com and sign in as a “shopper” using your Amazon username and password. One-time purchases are shown on the “Activity” tab, and subscription agreements are on the “Merchant agreements” tab. You can also view your transactions on Amazon.com. If you are on a desktop, your Amazon Pay transactions can be found under “Amazon Orders” within the Amazon Pay tab or in “Your Account” under “Transactions”. If you are in the Amazon app, all transactions are listed together under “Your Orders” or in “Your Account”.

We do not share your full credit card, debit card, or bank account number with sites or charitable organizations that accept Amazon Pay. The merchant only receives information that is required to complete and support your transaction. This information may include your name, email address, and shipping address.

It costs nothing. Using Amazon Pay does not add fees to your purchases on sites and organizations accepting Amazon Pay. We do not add transaction fees, membership fees, currency conversion fees, foreign transaction fees, or any other fees. Your card issuer, however, may add a foreign transaction fee if your card was issued in a country different from the site on which you are shopping, as well as any other fees described in the terms and conditions for your card.

Sites offering Amazon Pay ship their own orders to you. Also, you can enable Alexa Delivery Notifications through participating merchants to get package tracking alerts. If you think there may be a problem with your order, contact the site or organization to address the problem. When you use Amazon Pay to check out, your purchases are covered by Amazon Pay's A-to-z Guarantee.

For a partial list of websites that accept Amazon Pay, see the For Shoppers section of our website. Is the Amazon Pay button not showing as a payment option in your favorite online stores? Let’s make it happen! You can simply email the store or call them with your suggestion to start enjoying the freedom of a checkout experience you know and trust.

At this time, Amazon.com Gift Cards cannot be used as a payment method to place an order using Amazon Pay. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as provided in the Amazon.com Gift Card Terms and Conditions.

Yes, it is all part of Amazon Pay. As an Amazon account holder, you can check out at tens of thousands of online stores around the world other than Amazon.com using the payment information stored in your Amazon account. The place where you manage those payment methods in your Amazon account is also Amazon Pay. Additionally, you can also use Amazon Pay on Alexa.

Amazon Pay accepts credit and debit cards. You can learn more about accepted payment methods here.

1 See here for a list of items and situations not covered by the A-to-z Guarantee
2 OptiFashion (Blickers) reported increasing conversion by 50%.
3 Soak&Sleep reported reducing cart abandonment by 67%.