Getting started for merchants


We work with a range of service providers including commerce providers, payment service providers, agencies and professional developers. These service providers can help you set up Amazon Pay quickly and easily, so you can focus on building your business.

Premier partners

Certified Partners

Additional Partners

Cardinal Commerce logo
Cardinal Commerce
Chargebee logo
Chargebee
Drupal Commerce logo
Drupal Commerce
Foxycart logo
Foxycart

KalioCommerce logo
KalioCommerce
Nakamoa logo
Nakamoa
Opencart logo
Opencart
PrestaShop logo
PrestaShop
Recurly logo
Recurly
Volusion logo
Volusion
WooCommerce logo
WooCommerce
Xsolla logo
Xsolla
OneStep Checkout logo
OneStep Checkout

Consulting Agencies

OneRockwell logo
OneRockwell
Shopsite logo
Eventige
Redstage
Arizona Digital
Shero Commerce

Frequently asked questions


Amazon Pay provides payment solutions for your commerce site that lets Amazon customers pay on your website or mobile site using the information already stored in their Amazon accounts.
If your website uses a commerce or shopping cart provider, check out the list of commerce providers that support the Amazon Pay.

To get started, click Register at the top of this page, and then fill in the registration form to provide personal and business information.

We process disbursements daily. It will take between 1 and 2 business days for the payment to be completed and appear in your bank account. A reserve might be applied according to our reserve policy.

To help reduce bad debt and lower your costs, Amazon Pay has fraud detection capabilities, chargeback controls, and risk management processes at no extra cost. For more information, see the Amazon Pay A-to-z Guarantee Policy for Merchants.

Merchant tools

Support

Support

Explore our support page for a complete library of the most commonly asked questions.
AP University

Amazon Pay University

Watch our collection of 5-minute tutorials on the fundamentals of managing your Amazon Pay merchant account.

Amazon Pay University - the Seller Central overview

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Amazon Pay explained


Amazon Pay is a service offered to Amazon customers, and you are enabled to use it wherever you see it — whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com or using Amazon Pay on Alexa. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

If you have an Amazon account, you are ready to start using Amazon Pay wherever you see the Amazon Pay button. No additional registration is necessary, which means you don’t need to create a new account or remember old passwords. Amazon Pay simply uses the information and payment methods stored in your Amazon account. That also includes your address book, so you’ll always have Grandmom’s address handy no matter where you shop.

Amazon Pay is the way to check out quickly and securely online, and your eligible purchases of physical goods are protected by our A-to-z Guarantee. Breeze through checkout using the information already stored in your Amazon account, or use Alexa and pay by voice and check on order status. In addition, Amazon Pay Deals brings you featured offers especially for Amazon Pay customers. You can visit our Deals page to discover the latest offers, and subscribe to our newsletter to get Amazon Pay Deals delivered directly to your inbox once a month.

Go to pay.amazon.com and sign in as a “shopper” using your Amazon username and password. One-time purchases are shown on the “Activity” tab, and subscription agreements are on the “Merchant agreements” tab. You can also view your transactions on Amazon.com. If you are on a desktop, your Amazon Pay transactions can be found under “Amazon Orders” within the Amazon Pay tab or in “Your Account” under “Transactions”. If you are in the Amazon app, all transactions are listed together under “Your Orders” or in “Your Account”.

We do not share your full credit card, debit card, or bank account number with sites or charitable organizations that accept Amazon Pay. The merchant only receives information that is required to complete and support your transaction. This information may include your name, email address, and shipping address.

It costs nothing. Using Amazon Pay does not add fees to your purchases on sites and organizations accepting Amazon Pay. We do not add transaction fees, membership fees, currency conversion fees, foreign transaction fees, or any other fees. Your card issuer, however, may add a foreign transaction fee if your card was issued in a country different from the site on which you are shopping, as well as any other fees described in the terms and conditions for your card.

Sites offering Amazon Pay ship their own orders to you. Also, you can enable Alexa Delivery Notifications through participating merchants to get package tracking alerts. If you think there may be a problem with your order, contact the site or organization to address the problem. When you use Amazon Pay to check out, your purchases are covered by Amazon Pay's A-to-z Guarantee.

For a partial list of websites that accept Amazon Pay, see the For Shoppers section of our website. Is the Amazon Pay button not showing as a payment option in your favorite online stores? Let’s make it happen! You can simply email the store or call them with your suggestion to start enjoying the freedom of a checkout experience you know and trust.

At this time, Amazon.com Gift Cards cannot be used as a payment method to place an order using Amazon Pay. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as provided in the Amazon.com Gift Card Terms and Conditions.

Yes, it is all part of Amazon Pay. As an Amazon account holder, you can check out at tens of thousands of online stores around the world other than Amazon.com using the payment information stored in your Amazon account. The place where you manage those payment methods in your Amazon account is also Amazon Pay. Additionally, you can also use Amazon Pay on Alexa.

Amazon Pay accepts credit and debit cards. You can learn more about accepted payment methods here.

The use of the term “Partner” refers solely to membership in the Amazon Pay Global Partner Program.
Neither party nor any of its respective affiliates is an agent of the other for any purpose or has the authority to bind the other.