Contact us

Contact us — customers

Top customer issues

Get your Amazon Pay order status
Cancel an Amazon Pay order
Return an Amazon Pay order or get a refund
Contact an Amazon Pay merchant

Spot phishing emails and internet scams
Cancel an Amazon Pay subscription or recurring payment
Open an Amazon Pay A-to-z Guarantee claim

Get answers about your order on the Amazon website
Get info about an credit card
Contact Merchant Support about your Amazon Payments merchant account

Have a different issue?

Sign in and ask

Note: If you have questions about an order you made on, contact Amazon customer service. The Amazon Pay customer service on this page exclusively handles questions regarding your Amazon Pay orders.