Guide to Business Transactions

Walk through the process and resources for handling settlements, disbursements and important business transactions, like refunds and chargebacks.

Browse featured topics
Getting paid timeline
Getting paid
Getting paid" data-muted="true" data-autoplay="true">
Order cycle workflow
Order cycle workflow
Order cycle workflow" data-muted="true" data-autoplay="true">
Refund an Amazon Pay transaction
Refund an Amazon Pay transaction" data-muted="true" data-autoplay="true">
Chargeback claims overview
Chargeback claims overview" data-muted="true" data-autoplay="true">
Helpful links
Welcome experience navigation
Go back to your overview of how to get started with Amazon Pay
Start enabling multi-channel payments (web, mobile, Alexa), learn how we benefit your business, and optimize your commerce experiece.
Get the inside track on managing your Amazon Pay account, including features like financial reporting and order transaction overviews.
Review relevant customer agreements or policies that may impact your business.
Merchant tools
Start with our FAQs and latest documentation on our help pages.
Explore our support page for a complete library of the most commonly asked questions.
Watch our collection of 5-minute tutorials on the fundamentals of managing your Amazon Pay merchant account.
Download the logos, acceptance marks and the marketing guide for suggested activities and sample content to help drive awareness of Amazon Pay on your website.
Have a question on your technical integration or key ecommerce plug-ins? We have answers.
Keep up with our latest product releases, best practices, or trend reports, by visiting our insights page.
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