Seller Central
While you can manage customer orders through your own custom order management system or solution provider, Amazon Pay offers Seller Central as your go-to platform for managing your Amazon Pay account. Here, you will learn how to manage and review your orders, integrations, reporting, and business performance.
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Seller Central
Managing your orders
Quick Tip
- The more steps your checkout has, the more likely a buyer is to abandon purchase.
- Minimize the required actions a user must take to ensure quick and speedy checkout
Actions
on any given order, you can also
- Activate a refund
- Collect payment
- Close payment
- Contact the customer
Sort and search
If you’re looking for a specific transaction, you can sort transactions by date range or by payment status. If you’re looking for a specific order, you can search by Amazon Reference ID or by the customer’s email address
Review performance
In Performance, you can review your customers’ satisfaction, A-to-z Guarantee and chargeback claims, and important performance notifications.
Learn more
Seller Central
Important features
Important features
Seller Central makes it easier to find the answers you are looking for through key features in the top right navigation. Find helpful articles using the search bar, click the help link, or contact Merchant Support for insights into your questions.
Settings
Click Settings to make updates to your account info, change your notification preferences, view login settings, and add user permissions.
Seller Central homepage
On the left and right section of your Seller Central homepage, collapsible widgets provide important account information like payment summaries, performance metrics, and case logs. On the bottom left, you can also provide feedback on how we can improve this experience for you.
Welcome experience navigation
Merchant tools
Help
Start with our FAQs and latest documentation on our help pages.
Support
Explore our support page for a complete library of the most commonly asked questions.
Amazon Pay University
Watch our collection of 5-minute tutorials on the fundamentals of managing your Amazon Pay merchant account.
Marketing tools
Download the logos, acceptance marks and the marketing guide for suggested activities and sample content to help drive awareness of Amazon Pay on your website.
Developer guides
Have a question on your technical integration or key ecommerce plug-ins? We have answers.
Insights
Keep up with our latest product releases, best practices, or trend reports, by visiting our insights page.
Stay connected
Possible with Pay
The use of the term “Partner” refers solely to membership in the Amazon Pay Global Partner Program.
Neither party nor any of its respective affiliates is an agent of the other for any purpose or has the authority to bind the other.
Neither party nor any of its respective affiliates is an agent of the other for any purpose or has the authority to bind the other.