Voice solutions


Offer an exciting, new way to engage with customers that’s as easy as talking. Amazon Pay for Alexa Skills makes it convenient for shoppers to shop or donate by voice.
Voice donation

Meet Alexa for voice commerce

Alexa is a cloud-based voice service that allows users to add products to a wish list, re-order items, check order status, and more - using just their voice.
Benefits

Say hello to innovation

pay by voice

Be an early adopter

Get ahead of the voice commerce revolution and position yourself on the cutting edge with an Alexa skill.
Amazon shoppers

Build loyalty

Make it easy for Amazon shoppers to make simple purchases or re-order their favorite item. No need to grab a credit card or remember yet another username and password. They can just ask Alexa to make the purchase.
voice commerce

Engage customers on a new channel

There are millions of Alexa powered devices around the world. Give Amazon customers a secure and innovative way to shop your site.

Offer a fast and familiar checkout solution on Alexa with a payment option that hundreds of millions of Amazon customers know and trust.

Merchant success

"Our customers are seeking a connected experience across channels such as web, mobile, and now voice. We are thrilled to extend our customer experience into the voice channel with Alexa and Amazon Pay."

– Eric Posen, Principal Product Manager

Learn more
Merchant website
GETTING STARTED

Get started with Amazon Pay for Alexa Skills

Build your own Alexa Skill

First, register as an Amazon developer, then build your very own Alexa Skill using the Alexa Skills Kit, and integrate Amazon Pay to start accepting voice orders.

Webinar: Getting started with voice

Voice experts and business innovators will share how they are building Alexa skills for monetization with Amazon Pay.

Get expert help

Find experienced skill builders to help you get up and running.

Skill Building Tools

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Skill Builders

Featured content

Insights and updates

Let's talk

Want to learn more? Ready to get started? People like Chris are here to help.

Contact us
Merchant website

Stay connected

Get the latest Amazon Pay updates and insights delivered right to your inbox.

Have questions?

Amazon Pay explained


Amazon Pay is a service offered to Amazon customers, and you are enabled to use it wherever you see it — whether that is clicking the Amazon Pay button when checking out on your favorite online stores, managing your payment methods in your account on Amazon.com or using Amazon Pay on Alexa. There are no additional sign-ups or sign-ins. Your transactions are safe and secure, and everything can be tracked in your Amazon account.

If you have an Amazon account, you are ready to start using Amazon Pay wherever you see the Amazon Pay button. No additional registration is necessary, which means you don’t need to create a new account or remember old passwords. Amazon Pay simply uses the information and payment methods stored in your Amazon account. That also includes your address book, so you’ll always have Grandmom’s address handy no matter where you shop.

Amazon Pay is the way to check out quickly and securely online, and your eligible purchases of physical goods are protected by our A-to-z Guarantee. Breeze through checkout using the information already stored in your Amazon account, or use Alexa and pay by voice and check on order status. In addition, Amazon Pay Deals brings you featured offers especially for Amazon Pay customers. You can visit our Deals page to discover the latest offers, and subscribe to our newsletter to get Amazon Pay Deals delivered directly to your inbox once a month.

Go to pay.amazon.com and sign in as a “shopper” using your Amazon username and password. One-time purchases are shown on the “Activity” tab, and subscription agreements are on the “Merchant agreements” tab. You can also view your transactions on Amazon.com. If you are on a desktop, your Amazon Pay transactions can be found under “Amazon Orders” within the Amazon Pay tab or in “Your Account” under “Transactions”. If you are in the Amazon app, all transactions are listed together under “Your Orders” or in “Your Account”.

We do not share your full credit card, debit card, or bank account number with sites or charitable organizations that accept Amazon Pay. The merchant only receives information that is required to complete and support your transaction. This information may include your name, email address, and shipping address.

It costs nothing. Using Amazon Pay does not add fees to your purchases on sites and organizations accepting Amazon Pay. We do not add transaction fees, membership fees, currency conversion fees, foreign transaction fees, or any other fees. Your card issuer, however, may add a foreign transaction fee if your card was issued in a country different from the site on which you are shopping, as well as any other fees described in the terms and conditions for your card.

Sites offering Amazon Pay ship their own orders to you. Also, you can enable Alexa Delivery Notifications through participating merchants to get package tracking alerts. If you think there may be a problem with your order, contact the site or organization to address the problem. When you use Amazon Pay to check out, your purchases are covered by Amazon Pay's A-to-z Guarantee.

For a partial list of websites that accept Amazon Pay, see the For Shoppers section of our website. Is the Amazon Pay button not showing as a payment option in your favorite online stores? Let’s make it happen! You can simply email the store or call them with your suggestion to start enjoying the freedom of a checkout experience you know and trust.

At this time, Amazon.com Gift Cards cannot be used as a payment method to place an order using Amazon Pay. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as provided in the Amazon.com Gift Card Terms and Conditions.

Yes, it is all part of Amazon Pay. As an Amazon account holder, you can check out at tens of thousands of online stores around the world other than Amazon.com using the payment information stored in your Amazon account. The place where you manage those payment methods in your Amazon account is also Amazon Pay. Additionally, you can also use Amazon Pay on Alexa.