

Link your accounts to Alexa



What is a bill notification?
When a yellow ring or an on-screen banner appears on your Alexa device, listen to the notifications by saying, “Alexa, read my notifications.” Notifications are meant to help you manage your bills. You’ll receive a due date notification only when the bill hasn’t been paid yet, not every time the bill is due.
How do I manage Alexa bill notifications?
You can turn bill notifications on or off anytime in the Alexa app by tapping on the menu icon in the upper left and going to Settings > Notifications > Bill Planner, and then switching Notifications to On or Off.
Where do I go to find Bill Planner on the Amazon app?
You can start using Bill Planner on the Amazon app by going to Your Account > Your Payments. There, you’ll see the option to connect with billers in your area (in select cities/states).
Is Bill Planner available on Amazon.com?
No, it’s only available on the Amazon app for now.
How do I connect my Alexa account with my utility provider account?
Connect your utility provider account with your Alexa account in just a few easy steps by visiting this page and searching for your provider. When you click on your provider, you’ll be prompted to link the two accounts. If you don’t see your provider on the list, then Bill Planner hasn’t been integrated into your provider’s systems yet. If that’s the case, please check back soon since we’re adding new providers on a regular basis.
Which utility bills can I track and pay with Bill Planner?
You can connect Alexa to your electric, water, gas, and sewage accounts in a few easy steps. Simply connect your accounts using the information provided above (“How to set up Bill Planner with Alexa”) to get started. To see if Alexa works with your utility providers, go to the search page and type in the name of your provider.
Why can’t I find my utility provider?
If you can’t find your utility
provider on the search page, then they haven’t integrated Bill Planner yet. Please check back as new utility providers are integrating Bill Planner on an on-going basis.
How do I stop using Alexa for my bill?
Just say, “Alexa, disconnect my electric bill.” If you unlink an account, Alexa will stop providing you with information about your bills and notifications about due dates and payments.