Highlights from NRF Retail Converge

Amazon Pay and AutoPets shared how you can transform your customer experience.

For this June’s NRF Retail Converge, we were promised the virtual event of the summer, and they weren’t kidding. Hundreds of exhibitors, product demos, interactive roundtables, and educational sessions made for an exhaustive, and exhausting, five days of retail innovation. Take a look at the trends the caught our eye.

Winning over the new connected consumer

Amazon Pay’s own Head of Global Marketing, Leah Glass, sat down (virtually) with AutoPets COO Jacob Zuppke to discuss how voice commerce is poised to transform the retail experience, offering ten insights into how businesses can leverage this exciting technology to continue growing in the post-COVID landscape.

Engaging customers across their purchasing journey

Want to learn more about how AutoPets’ Jacob Zuppke is keeping his customers delighted and engaged? Check out these strategies the team at AutoPets employs to ensure that their keeping their current customers, as well as attracting new ones.

Getting started is simple

Want to get started with voice commerce but don’t know where to start? Amazon Pay for Alexa Skills brings voice commerce to your customer experience, allowing users to purchase items, check order status, and more – using just their voice. There are already millions of Alexa powered devices around the world – this is your chance to get ahead of the voice commerce revolution. Learn more

Get answers to a few of the common questions we received at the show:
1. What is Amazon Pay? Learn more here
2. How is it different than other checkout options? Meet Alexa
3. How is Amazon Pay so fast? Watch this
4. How do I integrate? Start here
5. How is Amazon Pay different than Amazon Retail/ Learn more