A message from the Amazon Pay VP

The global Amazon Pay team continues to be available to you.

As the COVID-19 crisis continues to unfold, I wanted to take this opportunity to extend my hope that you, your family and your team are safe. In addition, I want to affirm our commitment to your company over the coming weeks and months.

These are challenging times for all and Amazon’s focus remains centered on supporting our customers, employees, and the communities we operate in all around the world.

I also want to assure you that the Amazon Pay global team continues to be available to you. Our product and engineering teams remain focused on improving the Amazon Pay service, and importantly, our account management teams are here to serve you. We are doing our best to operate as normally as possible, even in these extraordinary times, and we will continue to proactively communicate with you on topics directly related to your experience as an Amazon Pay merchant.

My message to you today is simple: we will continue to work together to get through these difficult times. Please stay safe.


Patrick Gauthier
VP, Amazon Pay