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Merchant help > Technical Resources

Browser support

Revised June 30, 2021

Amazon Pay supports the use of the operating systems, browsers, and browser versions listed below.

You and your buyers might be able to use other operating systems, browsers, and browser versions without encountering errors. Our goal is to provide the best experience to the majority of customers and to ensure that the browsers used include the latest security updates so we recommend using the versions listed below.

We fully support the latest versions of all of the browsers listed below. We offer limited support for some earlier browser versions that are not used by many customers.

Change browser settings: To continue using Amazon Pay without service interruption, be sure to allow third-party cookies in your browser's settings. Your browser might refer to these as a privacy setting, preference, or option. Search the web for instructions on how to allow cookies for your specific browser.

Desktop/laptop

The browsers supported for use with Amazon Pay on a desktop or laptop:

  • Windows 10: Google Chrome (78 and later); Mozilla Firefox (70 and later); Internet Explorer (11 and later); Microsoft Edge (18.18362 and later)
  • Mac OS X: Apple Safari (13.0.1 and later)

Mobile/tablet browser

The browsers supported for use with Amazon Pay on a mobile device or tablet:

  • Google Chrome 78 and later on Android 9 and later
  • Safari Mobile 12 and later on iOS 12.3.1 and later

Apps

The apps supported for use with Amazon Pay (not applicable for legacy Amazon Pay integrations):

  • Facebook
  • Google
  • Instagram
  • LINE
  • Snapchat
  • Twitter