Shopper help > Privacy and security

Password security

When you sign in to your account, we take precautions to protect your account. First, whenever you sign in to your Amazon account, you sign in using a secure server connection (https://). We use Transport Security Layer (TLS)/Secure Socket Layer (SSL) with 128 bit encryption, the industry standard in secure server protection.

Your account is also protected by a unique password that you create. Remember these guidelines when creating your password:

  • Avoid using common words or phrases as your password.
  • Your password should be at least six characters and include both numbers and letters in both upper- and lowercase.
  • We also recommend that you keep this password confidential. Sharing your password can compromise the security of your Amazon account.

Secure your account with two-step verification

We recommend that you add another level of security to your account by setting up two-step verification. For instructions, see Turning on two-step verification on the Amazon website.

For help recovering access to an account that has been secured with two-step verification, see Two-step verification account recovery.

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