Sellercentral
Yes, it is possible to specify any report period and type and obtain it using the following method. (In the report by period, transaction reports are obtained for each deposit cycle, but this method makes it possible to obtain reports regardless of the deposit cycle.)
- Click Reports > Transaction Reports in the top menu of Seller Central.
- Select any report type in 'Select Report Type'. (Figure below (1))
- In 'Select date range', specify the report start date and end date. (Figure below (2))
- Click Generate Report. (Figure below (3))
You can specify up to 6 months; worth, and after generating the report, you can download it for 90 days.
To set up 2-step verification, follow the steps below.
- Log in to Seller Central.
- Click 'Settings' in the upper right corner > 'Login Settings'
- Click 'Edit' in '2-Step Verification Settings' at the bottom of 'Login and Security'
- A notification email will be sent to your account ID email address. Click the 'Approve (or Approve)' section in the body of the email
- Someone is trying to access your account data. When the screen appears, click 'Approve'
- Please follow the instructions on the 2-Step Verification (2SV) Settings screen that was displayed.
Please also see Account Services> Account Settings> About 2-Step Verification for the setup procedure.
It is possible to invite multiple users to Seller Central. Also, it is possible to set access rights for each user.
The Seller Central reporting function displays object names, statuses, etc. with V1 values. Therefore, if it collides with information based on V2 objects or statuses, etc., please read it again.
Settlement Report
Report Item Name (V1) | Corresponding Object Field Name (V2) |
---|---|
AmazonTransactionId | chargeID of the Charge object |
AmazonOrderReferenceID | ChargePermissionID of the Charge Permission object |
sellerReferenceId | referenceID of the Charge object |
sellerOrderId | referenceID of the Charge Permission object |
- Amazon Reference ID (Order Reference) Report: Transaction information for V2 Charge Permission objects is output.
Report Item Name (V1) | Corresponding Item Name (V2) |
---|---|
AmazonTransactionID | chargeID |
AmazonOrderReferenceId | ChargePermissionID |
Report Status (V1) | Corresponding Status (V2) |
---|---|
Open | Relaxed |
Suspended | NonSuspended |
Canceled | Closed |
Closed | Closed |
- Authorization Processing (Authorization) Report: Transaction information related to authorization within the V2 Charge object is output.
- In V2, the Authorization ID is an ID that can only be used within Amazon Pay.
Report Item Name (V1) | Corresponding Item Name (V2) |
---|---|
AmazonAuthorizationId | The value of the fourth field of chargeID replaced from C to A. (e.g., S03-1234567-1234567-C123456→S03-1234567-1234567-1234567-A123456) |
Report Status (V1) | Corresponding Status (V2) |
---|---|
Pending | AuthorizationSubmissions |
Open | Authorized |
Bringing | Bringing |
Closed (reason code = maxAmountRejected) | Closed |
Closed (other reason codes) | Relaxed |
• Sales Invoice Processing (Capture) Report: Transaction information related to sales invoices within V2 Charge objects is output.
Report Item Name (V1) | Corresponding Item Name (V2) |
---|---|
AmazonCaptureID | ChargeId |
Report Status (V1) | Corresponding Status (V2) |
---|---|
Pending | CaptureUpdating |
Completed | Completed |
Bringing | Bringing |
Closed | Completed |
- Refund Processing (Refund) Report: Transaction information related to V2 Refund objects is output.
There are no item names or statuses that need to be read.
For more information, see here
When you log in to Seller Central, the main screen looks like this.
# | Explanation |
---|---|
(1) | This is the Amazon Pay logo that is displayed when you successfully log in to your Amazon Pay account. (If Amazon Seller Central is displayed, you are logged in to the selling service, so please log out and log back in again) |
(2) | This is a global menu of processes often used in Amazon Pay operations. Orders: You can manage transactions such as checking transaction details and processing orders. Integration: You can register applications, generate information necessary for API calls, and obtain authentication information. Reports: You can check transaction and payment information and extract reports. Performance: You can review and dispute Amazon Marketplace Guarantee and chargeback claim information. |
(3) | The store name entered during account registration is displayed. You can switch between the Amazon Pay production environment and test environment by pulling down. |
(4) | You can check and reply to customer messages via customer support. |
(5) | The various settings menus for your Amazon Pay account will be displayed. |
(6) | ** Seller Central Card (important announcements and inquiry functions will be displayed.) **News: News from Amazon Pay is shown. |
- To log in to Seller Central, enter your Amazon Pay seller account ID email address and password from here.
2.When the seller and marketplace selection screen is displayed, click Amazon Pay (live environment) on the name of the store you are using, and then click “Select Account”.
3.The top page of Seller Central will be displayed.
The display is different between the conventional navigation UI and the new navigation UI, but in both cases, if the logo in the upper left corner is “Amazon Pay,” you can log in correctly. If it is “Amazon Seller Central,” you are logged in to Seller Central for listing services, so please check your login email address and password, and then log in again.
Note that if login fails, the following error screen will be displayed.
Please respond according to the usage status of theemail registered when applying for an Amazon Pay account.
If your email address is only used for Amazon Pay
(1) Click here. You will now be logged out of Seller Central.
(2) Delete the cookies/cache in your browser.
(3) Again click here. Amazon Log in with your Pay account email and password.
(4) If the logo in the upper left corner is Amazon Pay, you have successfully logged in.
If you use the same email address for the listing service
If two-step verification fails and you can't log in
If your primary login email address isn't currently being used
Seller Central Technical Support Page
If none of these methods solve the problem Please contact customer service
You can download a file of payment information from Amazon Pay in order to perform payment cancellation, etc. The steps are as follows.
- Log in to Seller Central
- Make sure “Amazon Pay (production environment)” is selected in the header pull-down
- In the header, select Reports > Payments
- Click on past payment information, then click “Download” for any settlement period
Note that this function can only be used in a production environment.
Yes, you can delete applications.
After logging into Seller Central,
- Click “Integrations” > “Integration Central” from the top left of the screen
- Click “Check applications”
- Select the “name of the app or store” you want to delete, then click “Delete this application”
After that, a dialog will be displayed, so please follow the instructions.
Instructions here Reset your 2-factor authorization.
If the problem cannot be solved, the following Amazon.com customer service,
- “Various services”,
- Select “Security and Features” > “Security” > “Inquiries about Terms of Use and Privacy Terms” Please select “Phone” and then
- Contact us stating “I can no longer log in to Seller Central with the Amazon Pay seller account.”