According to a survey conducted by KPMG, 52% of consumers say they will buy their favorite brand even if a rival product is cheaper and more convenient to purchase[1]. While building customer loyalty can often prove challenging, creating brand allegiance can have a big impact on your bottom line.

If you’re not working to improve your post-purchase journey, you’re missing out on an incredible opportunity to grow your revenue and inspire customer loyalty.  

As part of our Business Growth Series, this month’s Paytalks webinar will walk you through 10 ways you can improve your customer retention efforts and build loyal brand advocates. And we’ll lay them out for you in just 20 minutes. In the webinar, you’ll find tips on:

  • Streamlining the post-purchase experience to delight your shoppers
  • Boosting sales by encouraging customer loyalty
  • Rewarding, amplifying, and enabling your top customers

Head over to the Paytalks site to register for the live webinar and be sure to check out past Paytalks you may have missed via our on-demand library.

 

[1] KPMG, “The truth about customer loyalty,” 2019 https://assets.kpmg/content/dam/kpmg/xx/pdf/2019/11/customer-loyalty-report.pdf

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